Good customer service is very important and sometimes difficult to do. We may be judged by what we do and what we say. A good experience grabs customers while a bad experience pushes them away. Customer service will determine if we will be able to continue doing business with that person. Yelp, Amazon, and Google reviews give customers a powerful voice. A happy customer can pass positive feedback about our business while a negative experience can cost us by lowering customer satisfaction. We aim to keep our customers happy with our products and service to optimize positive feedback and maximize sales. That is why our goal is to provide an amazing customer service experience.